UX Researcher – Mixed Methods

Job Family Design

Experience Level Junior, Senior

Location Düsseldorf

Language English

Are you an investigative and highly driven UX researcher with a special talent to see and understand user needs? Do you enjoy working in cross-functional teams?

We are looking for a UX researcher, who wants to take on the challenge to push boundaries of the applied research combining qualitative and quantitative research to create the best user experience. In this role, as a UX research expert you will be responsible for driving mixed method investigations to assure that trivago is providing the ideal hotel to a traveler’s needs.

If you’ve got a well-structured and data-driven mindset, enjoy collaboration in a cross-functional team, and love an experimental and agile environment, then we want to hear from you.

Meet Antoni and hear more about the job:

What you’ll do:

  • Drive the successful evolution of our product by studying the cognition, emotions, and behaviour of our users.
  • Identify the best method or mix of methods based on research questions, timeline and resourcing.
  • Design experiments that turn project goals and research questions into well thought-out research plans.
  • Execute qualitative and quantitative investigations in collaboration with our data scientists.
  • Advocate research findings to diverse audiences through written reports and oral presentations.
  • Collaborate with our data scientists, scrum team (PO, designers, developers) and the user research team on a daily basis.

What you’ll definitely need:

  • 2+ years experience in mixed method research (qualitative & quantitative) working in a performance driven environment.
  • Excellent skills in tools and languages for quantitative analysis (e.g. R, SPSS, Python, SQL).
  • Excellent skills in tools for lab or online usability tests (e.g. Morae, usertesting.com).
  • A very analytical and creative mind.
  • Outstanding presentation skills.
  • A passion for investigating user psychology and behaviour.
  • High flexibility and adaptability to continuous change.
  • Fluency in English (our company language).

What we’d love you to have:

  • Previous work experience in behavioural research (e.g. clickstream analysis, A/B testing, eye tracking).
  • Experience with tools for time aware research (e.g. Qualaroo, Usabilla).

Life at trivago is:

  • The belief that factual proof, not seniority, determines which path to take.
  • Self-determined working hours based on measuring productivity through goals rather than number of hours spent in the office.
  • Being supported in all your needs, including relocation assistance and language classes for international arrivals.
  • The freedom to embrace small-scale failures as a path to large-scale success.
  • The opportunity to develop personally and professionally with regular free workshops, seminars, sports and activities.
  • The ability to push your ideas through to execution without being held back by bureaucracy.
  • Working at our head office in Düsseldorf, a city boasting the 6th highest quality of life in the world for expats.
  • To find out more about life at trivago follow us on Facebook – @lifeattrivago.

Additional information:

  • trivago N.V. is an equal opportunity employer. Applications from individuals with disabilities are welcome.


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